Frequently Asked Questions

Everything you need to know about AppWT Software products and services

What types of software does AppWT build?

We build custom software applications, Progressive Web Apps (PWAs), REST APIs, SaaS platforms, and database systems. We also offer ready-made SaaS products like AppWT Analytics, Academy, Portal, Transcribe, QR, and QuoteBuilder that you can use immediately.

What is your pricing for custom development?

Custom development rates range from $70-150 per hour depending on project complexity. We also offer discounted development hour banks starting at $1,897 for 20 hours. Progressive Web Apps have fixed pricing starting at $2,997 for the Launch tier up to $49,997 for Enterprise.

Do you provide ongoing support?

Yes, we provide 24/7/365 support for all our software products and custom development clients. Support is included with all SaaS products and available as a maintenance plan for custom development projects starting at $97/month.

How long does custom development take?

Project timelines vary based on complexity. Small features or integrations typically take 1-2 weeks. Medium-sized applications take 4-8 weeks. Large SaaS platforms or enterprise systems take 3-6 months. We provide detailed timelines during the consultation phase.

What technologies do you use?

Our primary tech stack includes PHP 8+, Python 3, Node.js, React, MySQL, and Redis. We also work with WebSockets, Docker, Stripe, OAuth 2.0, and various APIs. We choose technologies based on your project requirements and long-term maintenance needs.

Can you integrate with existing systems?

Yes, we specialize in API development and system integration. We can connect your new software with existing databases, CRMs, payment processors, email systems, and third-party APIs. We've integrated with Stripe, PayPal, Salesforce, HubSpot, Mailchimp, and many others.

Are your SaaS products white-label?

Some of our products can be white-labeled for enterprise clients. Contact us to discuss white-label options for AppWT Analytics, Portal, or QuoteBuilder. Custom development projects are always fully branded with your company identity.

Do you offer database design services?

Yes, we provide comprehensive database design services including schema design, performance optimization, indexing strategies, backup automation, and security implementation. We work primarily with MySQL and Redis but can accommodate other database systems.

What is a Progressive Web App (PWA)?

A Progressive Web App is a website that behaves like a native mobile app. PWAs can be installed on devices, work offline, send push notifications, and provide fast, app-like experiences. They're more affordable than native apps and work across all devices with a single codebase.

How secure is your software?

Security is a top priority. All our software includes OAuth authentication, encrypted data storage, SQL injection prevention, XSS protection, CSRF tokens, and regular security updates. We follow OWASP guidelines and conduct security audits on all projects.

Can you handle large-scale applications?

Yes, our software is built to scale. We use efficient database queries, caching with Redis, load balancing, and optimized code. Our analytics platform handles millions of page views per month, and our e-learning platform supports thousands of concurrent students.

Do you provide API documentation?

Yes, all custom APIs include comprehensive documentation with endpoint descriptions, request/response examples, authentication methods, error codes, and rate limiting information. We use industry-standard formats and provide testing environments.

What payment processors do you support?

We specialize in Stripe integration and have extensive experience with PayPal, Authorize.net, and Square. We can integrate with most payment processors that provide an API. Stripe is our recommended choice for subscription billing and one-time payments.

Do you offer training for custom software?

Yes, all custom development projects include training sessions for your team. We provide video tutorials, written documentation, and live training calls. Additional training is available through our AppWT Academy platform.

What happens if I need changes after launch?

We provide 30 days of post-launch support for bug fixes at no charge. After that, you can purchase development hour banks for ongoing changes and new features, or sign up for a monthly maintenance plan starting at $97/month.

Who owns the code you write?

You own all code, designs, and assets created for your custom development project. We transfer full ownership upon final payment. For our SaaS products (Analytics, Academy, Portal, etc.), we retain ownership but you own your data and can export it anytime.

How do I get started?

Contact us through our contact form, email sales@appwt.com, or call (888) 565-0171. We'll schedule a free consultation to discuss your project requirements, timeline, and budget. Then we'll provide a detailed proposal with scope, pricing, and timeline.

Still Have Questions?

We're here to help. Contact us and we'll answer any questions you have about our software products or development services.

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